YOUR ONE-CALL SPD SERVICE SOLUTION
SPECIALIZED SOLUTIONS FOR EXCEPTIONAL SERVICE
VISION
We’re Changing The Way You Think About Service Groups
Our Vision is To provide Peace of Mind for SPD managers, OR Managers and Biomed Departments by ensuring the highest reliability of equipment and being a one-call service provider for all SPD equipment
REPAIRS | INSTALLATIONS | PREVENTATIVE MAINTENANCE
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DETAILED REPORTING
With detailed and in-depth reporting from Sierra, you can be sure all of your equipment maintenance records can be accessed at anytime. Access our optional customer portal for all service records, job sheets, reports, and repairs. You can also request from service on specific assets directly from your portal!
FAST SERVICE RESPONSE TIMES
We understand the importance of equipment uptime which is why we guarantee a response to online service requests within 30 minutes along with a 48-hour boots-on-the-ground response time. All major manufacturer's autoclave PM kits are held in stock along with a large inventory of repair parts to provide you with a 93% first-time fix rate.*
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*As of 12/31/24
WHY TRUST SIERRA BIOMED?
We Work With You, Not For You. Find Out What It's Like to Work With A True Partner.
Go beyond basic service. We work with you to understand the unique demands of your hospital or surgery center. This means proactive solutions, minimized downtime, and increased efficiency for your sterilization department.
OUR CORE VALUES
Open, Transparent, and Effective Communication
Customer First Approach (Not Competitor Focused)
One Team, One Focus: Customer Satisfaction
All In Mindset
INDUSTRY Trust
Our
Partners
Serving those who serve others. We're proud to support the critical work of healthcare providers by ensuring their sterilization equipment operates flawlessly for the safety of their patients.
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Sierra Biomed In Numbers
40+
YEARS EXPERIENCE
270,000+
SERVICE MILES IN 2024
340+
HAPPY CUSTOMERS
7
STATES SERVED