Emergency Repairs

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While we all agree that prevention is better than cure, equipment does breakdown. Unscheduled downtime can be very costly to any medical practice unless it is handled quickly and effectively.

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Our goal, through the provision of the highest quality equipment and regular servicing, is to completely eliminate the need for emergency repairs. However, in the event of a breakdown, we will provide our clients with priority emergency service and one of our experienced technicians will be on-site within 24 hours.

We will assess whether an on-site repair can be made quickly or whether it is a better option for you to receive temporary replacement equipment while we take your equipment back to our HQ for a thorough overhaul. At this stage, we may advise you that the equipment is reaching the end of its viable life and the costs/benefits of investing in a replacement rather than undertaking costly repairs.

If you are not currently a Sierra client, we would be pleased to assist you in an emergency and provide a strategy for the on-going maintenance of your equipment.

Why Choose Us!

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Ultimately, we want to make your life easier and get your clinic or laboratory back to optimal capacity as soon as possible.

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